Terms and Conditions

Terms of Use

By entering this website or using any information on this website, you agree to the following terms, agreements, and policies.

Gelsin Teknoloji LTD is not responsible for any direct or indirect damages that may arise from the use of the website, the information and other data on the site, programs, etc., due to breach of contract, tort, or other reasons. Gelsin Teknoloji LTD does not accept any responsibility for interruption of the transaction, error, negligence, or interruption as a result of breach of contract, tort, negligence, or other reasons.

Gelsin Teknoloji LTD reserves the right to change, reorganize the site, stop broadcasting, and modify any services, products, terms of use of the site, and the information provided on the site without prior notice. The changes take effect at the time of publication on the site. These changes are deemed to have been accepted by using the site or accessing the site. These conditions also apply to other linked web pages.

Gelsin Teknoloji LTD does not accept any responsibility for interruption of the transaction, error, negligence, interruption, deletion, loss, delay of the transaction or communication, computer virus, communication error, theft, destruction, unauthorized entry, alteration, or use of the records as a result of breach of contract, tort, negligence, or other reasons.

This website may contain links or references to other websites that are not under the control of Gelsin Teknoloji LTD. Gelsin Teknoloji LTD is not responsible for the content of these sites or any other links they contain.

Gelsin Teknoloji LTD owns or licenses all materials (“Materials”) on this website, including the general view and design, all information, pictures, TURGAME brand and other brands, www.turgame.com domain name, logo, icon, demonstrative, written, electronic, graphic, or machine-readable technical data, computer software, applied sales system, business method, and business model. These materials are legally protected. No materials available on the website may be modified, copied, reproduced, translated into another language, republished, installed on another computer, posted, transmitted, presented, or distributed, including code and software, without prior permission and reference. The whole or part of the website cannot be used on another website without permission. Actions to the contrary may result in legal and criminal liability. All other rights of Gelsin Teknoloji LTD that are not expressly stated here are reserved.

Gelsin Teknoloji LTD reserves the right to update the content of this legal warning page at any time and recommends its users to visit the legal warning page every time they enter the site.

Contract and Policies

User Agreement

1. Parties

a) Gelsin Teknoloji LTD, located at Mahfesığmaz Mah. 79157 Sk. No:2 Çukurova / Adana / TURKEY (hereinafter referred to as “TURGAME”).

b) Internet user who is a member of the platform (“Member”).

2. Subject of the Contract

The subject of this Contract is to determine the conditions for benefiting from the Platform owned by TURGAME.

3. Rights and Obligations of the Parties

3.1. When signing up to the platform, the information specified on the membership page must be entered correctly and completely, and the Membership Agreement must be approved. The member declares and undertakes that the personal and other information provided is correct before the law, and that TURGAME will be compensated for all damages that may be incurred due to the inaccuracy of this information.

3.2. The member cannot give the password they have determined while signing up to the Platform to other persons or organizations; the member themselves have the right to use the password in question. The security and confidentiality of the e-mail address used by the Member while registering on the Platform and the password they set is entirely under the responsibility of the Member. The member states that the transactions carried out with their e-mail and password were carried out by them, that they are exclusively responsible for all claims and requests that may arise against TURGAME by third parties or competent authorities, and that they are responsible for all kinds of requests that may be incurred by TURGAME. They accept, declare, and undertake to compensate for any damage and loss.

3.3. While using the Platform, the Member agrees and undertakes to comply with the provisions of the legal legislation and not to violate them. Otherwise, all legal and criminal liabilities that may arise will belong to the member completely and exclusively.

3.4. The Member may not use the Platform in a way that violates public order, violates general morality, disturbs and harasses others, for an illegal purpose, infringing on the intellectual and copyright rights of others. In addition, the member cannot be involved in activities (spam, virus, trojan horse, etc.) and transactions that prevent or make it difficult for others to use the services. They cannot use the whole or any part of the Platform for the purpose of disrupting, changing, or reverse engineering. Members cannot use any technology or spread viruses to the Platform, the platform’s database, or any content on the Platform. They cannot use the platform for any illegal or fraudulent purpose.

3.5. The opinions, thoughts, and comments declared, written, and used by the members on the Platform are entirely members’ own personal opinions, and TURGAME has no responsibility for these ideas, thoughts, and comments. TURGAME will notify the owner of the comment, and the right to recourse all damages and losses to the owner of the opinion, opinion, and comment will be reserved.

3.6. The member who violates one or more of the articles listed in this membership agreement will be personally and criminally responsible for this violation and will keep TURGAME free from the legal and criminal consequences of these violations. Also; TURGAME reserves the right to claim compensation for non-compliance with the membership agreement against the member in case the incident is referred to the legal field due to this violation.

3.7. TURGAME always reserves the right to unilaterally terminate the membership of the member when necessary. The member agrees in advance that they will not make any objection if TURGAME uses this right.

3.8. TURGAME brand and logo, software and design of the Platform, and all kinds of brand, design, logo, slogans and similar content created by TURGAME are the property of TURGAME. The related industrial property rights and/or other intellectual property rights are protected by the relevant laws, and they cannot be used, acquired, or changed by the member without permission. In the event that the Member violates the intellectual property rights of TURGAME or third parties, including those who sell on the Platform, TURGAME reserves the right to indemnify and claim any damages arising from such violation.

3.9. The name and Internet Protocol (IP) address of the Internet service provider used by TURGAME to access the site for the improvement and development of the Platform and/or within the framework of the legal legislation, the date and time of access to the site, the pages accessed on the site, and the direct connection to the site. The member accepts and declares that certain information such as the internet address of the website can be collected.

3.10. TURGAME has taken measures to ensure that the Platform is free of viruses and similar software. In addition, in order to ensure ultimate security, the user must supply their own virus protection system and provide the necessary protection. In this context, the member is deemed to have accepted that they are responsible for all errors that may occur in their software and operating systems and their direct or indirect consequences upon entering the Platform.

3.11. TURGAME reserves the right to change the content of the site at any time, to change or terminate any service provided to users.

3.12. TURGAME may change, update, or cancel the terms of the membership agreement at any time without prior notice and/or warning. Any provision that has been changed, updated, or abolished will be effective for all members at the time of publication.

3.13. The parties accept and declare that all computer records belonging to TURGAME will be taken as the sole and real exclusive evidence in accordance with Article 193 of the HMK and that the said records constitute an evidence agreement.

3.14. The member agrees that they know that they can manage their commercial electronic message preferences from the “Membership Information Update” section in the “My Account” section.

3.15. In the event that TURGAME is not a seller of any product or service on the Platform, TURGAME is only an “intermediary service provider” and in accordance with Law No. 5651 on Regulating Broadcasts Made on the Internet and Combating Crimes Committed Through These Publications, and in accordance with Law No. 6563 on the Regulation of Electronic Commerce, as a “hosting provider”. TURGAME is not responsible for the authenticity, reliability, accuracy, or legality of any visual, written, or other content on the Platform that has not been published by it, and it has no obligation to check the accuracy of the content in question. The member accepts and declares that they know this situation.

3.16. TURGAME has the right to cancel an order that causes suspicion of Fraud without prior notice to the Member, and the Member does not have the right to make any request from TURGAME due to this cancellation.

3.17. TURGAME processes and protects the data of its Members in accordance with Law No. 6698 on the Protection of Personal Data. Detailed information on the processing and protection of member personal data can be found at https://www.turgame.com/personal-data-protection/.

4. Termination of the Agreement

This contract will remain in effect until the member cancels their membership or until the membership is canceled by TURGAME. Each of the parties may terminate the Membership Agreement unilaterally and without compensation at any time. TURGAME may terminate the contract unilaterally by canceling the membership of the member in case the member violates any provision of the membership agreement.

5. Settlement of Disputes

Adana/TURKEY Courts and Enforcement Offices are authorized in disputes related to this contract.

6. Operation

Membership registration by the member means that the member has read all the articles in the membership agreement and accepted the articles in the membership agreement. This Agreement was concluded at the time the member became a member and entered into force mutually.

For the cookie policy click here.

By creating account I confirm I am at least 16 and agree to Turgame Terms and Conditions and Privacy Policy.

Text of consent for the processing of personal data

We would like to inform you about the activities carried out by our company Gelsin Teknoloji Limited Şirketi ("TURGAME") on the website www.turgame.com. There is no membership requirement in order to shop at TURGAME, which is an electronic commerce platform. Therefore, membership is not offered as a service condition on our platform. Unlike the option to shop without being a member, the membership option; It is designed for users who want to get a personalized service by tracking and evaluating their habits, shopping history and reviews. In order to offer these personal advantages, some of your personal data may need to be processed for the purposes specified below, shared with our contracted professional business partners, and recorded in our programs and / or systems provided by our technology suppliers. Some of your personal data that must be processed in order to ensure the satisfaction of our customers; Due to the fact that it is not covered by the data processing conditions included in the Law on Protection of Personal Data and which are not subject to consent, only you, our customers, are subject to express consent to be declared on the subject. If you do not want to give your consent, you can shop without being a member of our site with the option "Continue Without Membership".

Depending on your explicit consent;

a. Personal Data Processed and Collection Methods:
Your identity information (name, surname, date of birth, gender), contact information (e-mail address, billing and delivery addresses, mobile phone number) shared by our Customers via online and / or printed forms; Your customer transaction information (request information, order information, invoice information, customer comments), marketing information (cookie records, shopping history, explicit or implicit user ratings), transaction security information (IP Address Information, Website Login and Logout) collected during your use of our website. Information, User Name Information, Password Information, Traffic Data such as Connection Time / Duration) and your internet browser and / or your location data that can be collected in accordance with your preferences in the mobile application of our Company or while using our website, will be processed.

b. Processing Purposes and Legal Reason of Personal Data Processed:
Your personal data listed above, if you are a member of TURGAME with your consent; Creating special advertisements, promotions and campaigns for you, cross-selling, determining the target audience, conducting activities that increase your user experience by tracking your customer movements, and improving the functioning of the mobile application with TURGAME's website and customizing it according to customer needs, direct and indirect marketing, TURGAME, including for the purposes of conducting personal marketing and remarketing activities, conducting personal segmentation, targeting, analysis and in-house reporting activities, market research, planning and execution of customer satisfaction activities, and planning and execution of customer relationship management processes. Planning and execution of the sales and marketing processes of the products and / or services of the professional business partners contracted with TURGAME and the processes of creating and / or increasing the commitment to the products and / or services offered by TURGAME. and its execution, within the scope of conducting communication activities with you within the scope of all these disclosures; Clause 1 of Article 5 of the KVKK can be processed depending on the legal reason of "express consent" and can be shared with third parties at home and abroad within the scope of the same purposes and legal reason.

c. Your Rights Regarding the Processed Personal Data:
Within the scope of article 11 of KVKK;

you have the rights.
By clicking the "create my account" button on the sign up page, you will accept that you expressly consent to the processing of all of your personal data above, limited to the processing purposes specified, without any pressure.

Personal Data Protection Application Form

Click here to download the Personal Data Protection Application Form.

Clarification text on the processing of personal data

Data Supervisor Gelsin Teknoloji LTD (“TURGAME” or “Company”)

Gelsin olarak We have prepared this Personal Data Processing Clarification Text ("Clarification Text") in order to enlighten the data owners regarding the processing, storage and transfer of your personal data within the framework of our activities arising from the legislation and legal regulations regarding the Personal Data Protection Law No. 6698 ("KVKK").

In addition, detailed information about the cookies and SDKs used in case of visiting our website, mobile site and / or mobile application are included in the Cookie Policy. Personal data processed through them are explained in this Clarification Text.

The Clarification Text will be valid as of the date it is published by TURGAME. TURGAME can make changes in the Clarification Text at any time, if necessary. The changes to be made become effective immediately upon the publication of the Clarification Text at https://www.turgame.com/personal-data-protection.

Related persons ->

Storage of Personal Data, Your Rights and Application

Storage and Destruction
Our company has established a Retention and Destruction Policy for personal data storage and deletion processes. The storage and destruction of your personal data is carried out within the scope of this policy. Accordingly, if a period of time has been determined in the KVKK or in the relevant laws and other relevant legislation, the said data must be kept at least for this period.

Considering the possibility of a possible court request or the request of an administrative authority authorized by law for the relevant data to reach us late or the occurrence of a dispute to which we may be a party, a period of 6 months to 1 year is added to the periods stipulated in the legislation for the storage of your data and the storage period is determined and At the end of the term, the said data is deleted, destroyed or anonymized.

If a period of time is not stipulated for the storage period of the data we process in the legislation, taking into account possible disputes as a requirement of the relationship between us, your data will be deleted, destroyed or anonymized without any request after the expiry of the 10-year limitation period from the end of our legal relationship.

If all of the processing conditions of personal data have disappeared or the storage period declared by us or specified in the legislation has expired, your data will be deleted, destroyed or anonymized on the first periodic destruction date or within 6 months at the latest. If you request the deletion of your data for a valid reason, your data will be deleted within 30 days at the latest as legally possible. If you request your data to be deleted or destroyed before the storage period specified in the legislation, your request will not be fulfilled.

Your Rights
Regarding your personal data within the scope of KVKK and related legislation;

you have the rights.

If you wish, you can send your applications and requests regarding your personal data by using the Relevant Person Application Form;

You can forward it to TURGAME.

Pursuant to the Communiqué on the Principles and Procedures of Application to the Data Controller, name and surname, signature if the application is in writing, identification number (passport number if the applicant is a foreigner), place of residence or work place for notification, e-mail address for notification, if any. , telephone number and fax number, and information on the subject of the request are mandatory.

In the application, which includes the explanations about the right that the data owner concerned will make to exercise the rights mentioned above and the right to use, the requested issue should be clearly and comprehensibly stated. Information and documents related to the application must be attached to the application.

Although the subject of the request should be related to the person of the applicant, if acting on behalf of someone else, the applicant must be specially authorized in this regard and this authority must be documented (special power of attorney). In addition, the application must contain identity and address information and documents verifying the identity must be attached to the application.

Requests made by unauthorized third parties on behalf of someone else will not be taken into consideration.

Your claims regarding your personal data are evaluated and answered within 30 days at the latest from the date they reach our company. In the event that your application is evaluated negatively, the reasons for the reasoned rejection are communicated to the address you specified in the application, primarily via e-mail or mail, if possible, through the procedure in which the request was made.