You can subscribe to our site very easily. You can sign up for your My Account page and sign up for your e-mail address and the password you’d like to use to sign in. You can also easily log in with your Facebook, Twitter, Instagram, Google and Microsoft accounts.
What you should do when you want to change the information you have already entered on our site; You can make any changes by clicking Edit My Account from the customer panel to edit your member information or password. To edit your billing address, you can make any changes by clicking Edit My Address from the customer panel.
Forgot your login password click here: Lost your password? Simply type your member user name or e-mail address. Your new password information will be sent to your e-mail address.
To subscribe to our site are not charged any fees. You can also visit our store without being a member, but you must be a member to benefit from our campaigns.
After you subscribe to our site, you will be the first to learn the news from special offers and games. For each purchase, you can use the points that are charged to your membership as a free product or as a loan.
To make payment and shopping on our site, you must verify your one-time information. The main purpose of the information verification process is your and our security. Real person detection, spam / fraud prevention purposes for your information is recorded in our system for confirmation. In addition, the information received from you in every payment you make without any extra information is billed. Your information is stored in encrypted servers, no way 2/3. not shared with individuals and institutions.
All the information you have entered on our site is encrypted and is not shared with third parties. Your payment information is not stored. Turgame employees never ask you for information such as passwords / cards, etc. For your account security, do not share your membership password with anyone.
Yes. You can also shop without members. However, we advise you to make purchases, campaigns and discounts.
If you want close account click Contact You must fill in the form on the.
You can pay using ATM Cardless Transaction, Money Order, EFT, Credit Card or Alternative payment methods. You can visit our Payment Methods page for payment options.
My wallet is Prepay system. You can load money in your wallet before shopping. With the money you upload, you can purchase any product on the site using your wallet balance.
To upload a balance to your wallet, you need to login. After you have logged in, you can load the balance by clicking the Load Balance on My Wallet option. You can load your wallet balance using one of the available payment methods by typing in the desired amount.
With your debit card, you can make money order or EFT to the account numbers on our website via ATM or internet banking. After you add the product you want to buy in the basket and come to your payment screen, you can make a transfer / EFT and complete the order. You can also make a Money Order / EFT before you buy the product, you can upload this balance to your Wallet and then you can shop with your wallet balance. For bank account information, please visit our Bank Account Information page.
If you made a payment before placing an order and the amount of the product you purchased and the amount you deposited are equal, simply add the product to the basket and select the option to transfer to the payment screen, select the bank where you deposit and make a payment notification. If you made a payment after placing your order and the amount of the product you purchased and the amount you deposited is equal, your order will be automatically approved and processed. You can use the Order Tracking menu to check the status of your order.
You can pay on our website with Credit Card or Debit Card. Some credit cards with installments can make the difference with maturity. Add the product you want to buy in the basket and go to the Payment page. You can select your Credit Card from payment options and perform your payment transaction.
We have many payment options for our overseas customers. If you choose “Payment by Alternative Methods” from the payment options during the purchase process, you will see the most suitable payment options depending on your location.
Assume that you pay 30 TL before ordering. 25,50 TL for the product. You must install this balance in your wallet in order to use the difference later. From the My Account menu, click My Wallet, and then click Load Balance. Write 30 to the amount and complete the payment notification processes. A 30 TL balance will be generated in your wallet when the transaction is confirmed. You can shop with this balance.
Your credit card or debit card payment is mainly due to security reasons. Please use your credit card on your behalf. For security reasons, you can call the payment company by phone. If the broker cannot reach you by phone, you may cancel your payment for security reasons.
The Mobile Payment option is temporarily closed. The systems you can pay are bank payment, credit card payment and alternative methods.
You may place an order as a member or without a member. Add the product / products you want to buy to your cart with the add to cart button. Click on the Cart button to view your basket content. You can change your order quantity while in the Basket Contents menu. Click the Go to Payment Page button to proceed with the payment process. You can complete your order transaction with Money Order / EFT, Payment by Bank Card, Payment by Credit Card and many alternative payment methods.
E-Pin products: Your E-Pin products are delivered immediately after your order and you can see the e-pin code of the product you purchased from the My Orders menu on the customer panel on the right. To view the codes you have purchased, you can see it by clicking View in the corresponding order. Game Coins: The delivery time of your play money products which we have to make delivery varies according to the order of the product. If you have received another customer before you receive the product is queued, the products are delivered respectively. If there is no order, the delivery time is between 1 and 15 minutes. You can follow the instant status of your Game Money order in the My Orders menu. With our new service SMS Information, you can send a free SMS to your mobile phone instantly.
In order to track the orders of our customers who are not a member, we can enter the Order Tracking page and write the order number and e-mail address. Customers who place orders as a member can follow their orders on the My Orders page instantly. With our new service SMS Information, you can send a free SMS to your mobile phone instantly.
Since all of the products purchased on our site are digital content, there is absolutely no cancellation or refund. If the code you purchased is incorrect, the cancellation / return / exchange process is done after the necessary checks are performed. If you believe that the code you purchased is incorrect, you should contact our Live Support team.
TURGAMEcom warrants that it will not share your personal information with third parties, and uses SSL (Secure Sockets Layer) server protocols that are widely preferred around the world to protect this data. All your information in TURGAME.com is protected by 256-bit encryption technology.
Turgame.com my credit / debit card for payments you make with Turkey is one of the most reliable payment system Payten has been working with the company. When paying with your credit / debit card, you will be redirected to Paytr’s SSL (Secure Sockets Layer) cryptographic common payment page and you will be able to pay with the 3D Secure secure payment system (by entering your confirmation message sent from your bank via the payment screen). As soon as you complete the payment, the balance you have uploaded will appear in your account. Your credit card information will not be stored in TURGAME.com.
Your credit card information is not kept in our system and is not stored.
All products sold on TURGAME.com are digital code and play money, so there is no refund.
You can undo the balance you have deposited in your TURGAME.com account through the payment method you used to load the balance. For example, if you have a balance with EFT / Money Transfer, the refund will be made directly to the relevant credit card when making a refund to your bank account. After you make any purchases with your balance, money or products are not refundable as the products you purchase are covered by digital content. On the other hand, if you use part of the balance that you upload to TURGAMEcom, the rest of the balance cannot be returned. In order for your refund request to be confirmed, you should not have taken any action with the balance you have loaded. You can forward your money back requests from the “Support” page.
This contract contains the necessary rules for you to benefit from the services on our site.
AS A MEMBER OF OUR SITE, YOU AGREE TO THE USER AGREEMENT, YOU ACKNOWLEDGE AND CONFIRM THAT YOU HAVE UNDERSTANDED AND CONFIRMED THE CONTENT OF THE CONTENT AND THE CONVENTION.
TURGAME.com User Agreement (hereinafter referred to as the 'User Agreement').
DEME COMMERCE LTD., A provider of all products or services offered in the domain TURGAME.com. and users who are members of the site in order to benefit from these products and services. As a member of the site, the user accepts, declares and undertakes that he / she has read the whole of the User Agreement, understands the whole content and approves all of its provisions.
Site: www.turgame.com, the domain name and the subdomains linked to this domain name DEME COMMERCE LTD. All services and products laid down by the site.
User: A natural or legal person who is a member of the Site and makes use of all the products and services offered on the site under the conditions specified in this agreement.
3. Subject and Scope of the Convention
The subject of the User Agreement is the determination of the services offered on the site, the conditions for benefiting from these services and the rights and obligations of the parties.
The scope of the User Agreement is a statement, such as a warning, a statement and a statement made by the Site in relation to the use, membership and services contained in the contract and its annexes. By accepting the terms of the user agreement, the user accepts all statements made by the site regarding the use, membership, products and services in the site. The User accepts, declares and undertakes that he / she shall act in accordance with all matters specified in the said statements.
4. Membership and Terms of Service Use
a) Membership, the relevant section of the site, the user by the person who wants to become a member by sending the credentials to be registered by the registration process and the site is completed by the registration process is approved. Without the completion of the membership process, the user cannot have the right and authority to be defined in this contract.
b) In order to become a member of the Site, it is necessary to become a minor and, according to article 5.2 of this contract, by the site, temporarily removed from membership or not banned indefinitely from membership. As a minor or as stated above, pursuant to Article 5.2 of this Agreement, any persons who have been temporarily removed from the membership by the site or have been banned from membership for an indefinite period of time will not have the result of being a member of the site.
5. Rights and Liabilities
5.1. Rights and Obligations of User
a) The user shall comply with all the conditions in the User Agreement, the rules specified in the relevant parts of the Site and all applicable legislation, while performing the membership procedures, benefiting from the products and services of the site and performing any transaction related to the products and services on the site. accepts, declares and undertakes that it understands and approves all the terms and conditions specified.
b) The user shall be authorized to disclose his / her confidential / private / commercial information to both the official authorities and the rights holders, in case the alleged violation of the rights of other users and third parties in accordance with the provisions of the applicable mandatory legislation, It accepts, declares and undertakes that it cannot be requested for compensation.
c) Users are solely responsible for the security of their access to the system (Membership Address, TC No, password etc.) used by the users in order to benefit from the products and services provided by the site, and to keep them away from the information of third parties and to use them. The Site has no responsibility, either directly or indirectly, in respect of any and all damages and omissions of users, such as the security, storage, retention of third party access vehicles, and damages suffered or incurred by users and / or third parties.
d) Users accept, declare and undertake that the information and contents provided by them within the Site are correct and lawful. The Site investigates the accuracy of information and content that is transmitted, modified or provided by the users to the Site or uploaded by the Site, and is not responsible and liable to guarantee and warrant that such information and contents are safe, correct and lawful; also can not be held responsible for any damages caused by the failure.
e) Users may not transfer their rights and obligations under the User Agreement, in whole or in part, to any third party without the written consent of the site.
f) The users of the services offered by the site and the users of the site can only conduct transactions on the site for legal purposes. The legal and penal responsibility for each transaction and action made by the users within the site belongs to them. Each User shall not replicate, copy, distribute the pictures, texts, visual and audio images, video clips, files, databases, catalogs and lists contained within the site, in a way that infringes the same or personal rights or assets of the site and / or another third party. accepts, declares and undertakes that it will not act directly or indirectly with the site either through these actions or otherwise. The Site shall not be liable in any way directly and / or indirectly for any damages incurred or incurred by third parties due to the activities of the User Agreement and / or unlawfully carried out on the site.
5.2. Rights and Obligations of the Site
a) The Site reserves the right to change the services and contents offered on the site at any time. The Site may use this right without prior notice and without prior notice.
b) The site may give a link to other websites and / or portals, files or content owned and operated by third parties on the site. These links may be provided by the Site only for ease of reference and do not constitute a declaration or warranty of any kind for the purpose of supporting the person who operates the website or the site or for the information contained in the website or the information it contains. The site does not have any responsibility for portals, websites, files and content accessed through 'links' on the site, the services or products provided from the portals or websites accessed through these 'links' or their content.
c) The Site may use the user information contained in the site or the user information related to the membership, user security, the performance of his obligation and some statistical evaluations. They can classify and maintain on a database.
d) The Site shall not act as mediator or arbitrator in disputes arising between the users and producers within the scope of the Services provided on the Site.
e) Users and the site are legally independent parties. There is no partnership, representation or employee-employer relationship between them. As a result of the ratification and application of the User Agreement, no partnership, representation or employee-employer relationship is established.
6. Payments and Refunds
Users are obliged to keep documents such as bank receipts and debit vouchers after payments. It may be requested from the user if deemed necessary. The site is not responsible for unpaid payments.
Your payments will be processed in your accounts thanks to your statements. However, the site is not responsible for the damages caused by the incorrect entry of the statements. For easier accessibility and convenience, it is recommended to write customer cell phone number on the remittance / eft transaction via internet.
Credit card payments are made with the brokerage firm. The site shall not be held responsible for any direct or indirect damage caused by the user's credit card payment.
All products and services sold on the site are digital products.
7. Delivery Times
The delivery time of the purchased product or service is between 1-60 minutes. If there is a problem in stocks or if stocks are exhausted at the end of fast sales during the day, your money is kept by the site in your credit but can be refunded when requested.
8. Incorrect Use of Game Codes and Delivered Game Coins
a) In case of incorrect use of the delivered codes, the site is not obliged to submit new codes.
b) The Site is not responsible for any Errors that may occur in your Game Money orders.
10. Other Provisions
10.1. Intellectual Property Rights
a) All elements of the Site (including but not limited to design, text, image, html code and other codes) (works subject to the copyright of the site) are used under the license rights owned by the site and / or by a third party by the site. . Users may not resell, share, distribute, exhibit, reproduce, reproduce, or reproduce, or otherwise allow the site to access or use the products and services of the Site; otherwise, they shall be liable to cover the amount of compensation requested by the third party for the damages incurred by third parties including, but not limited to, licensors, and any other obligations, including but not limited to the court fees and attorney's fees.
b) All rights of the Site to all property, personal rights and business information, including the site products and services, site information, site copyrighted works, site trademarks, site commercial appearance or any material and intellectual property rights owned by the site. It reserved.
10.2. Contract Changes
The Site may, at its sole discretion and unilaterally, modify this User Agreement by posting it on the Site at any time it deems appropriate. The amended provisions of this User Agreement shall become effective on the date of announcement; the remaining provisions shall remain in full force and effect and shall continue to give effect. This User Agreement may not be modified by the user's unilateral statements.
10.3. Force Majeure
In all cases considered to be legally ild force majeure a, the Site shall not be liable for any of its obligations as defined in this User Agreement or for failing to perform or execute it. These and other situations shall not be deemed to be delayed, incomplete or non-performance or default for the site, or for any of these claims, the site may not be liable under any name. The term, force majeure ön means that it cannot prevent the natural disasters, riots, wars, strikes, communication problems, infrastructure and internet faults, including power outages and bad weather conditions, but not limited to the reasonable control of the related party, but not to the extent necessary, will be interpreted as inevitable events.
10.4. Applicable Law and Authority
TRNC Girne Accident Courts are authorized to resolve any disputes arising from this contract.
5.10. Termination of Contract
This User Agreement will remain in effect as long as the user is a member of the site and will continue to give rise to the provisions and results between the parties; the expiry of the membership of the user or the termination of his temporary or permanent membership will be deemed to have ended.
The Site may terminate this Agreement, unilaterally, in the event that users violate this User Agreement and / or the similar rules of use, membership and services in the site, and in particular if: we will be obliged to:
a) The user is in a manner to cause harm to the operation of the site by using any method,
b) The user has made another user account for himself / herself,
c) The user is present in the elephants who are in danger of infringing and / or threatening the rights of third parties.
Additional Terms and Conditions; EULAs
When you use G2A Pay services provided by G2A.COM Limited (hereinafter referred to as the "G2A Pay services provider") to make a purchase on our website, responsibility over your purchase will first be transferred to G2A.COM Limited before it is delivered to you. G2A.COM is becoming Merchant of Record over your purchase.
G2A Pay services provider assumes primary responsibility, with our assistance, for payment and payment related customer support. The terms between G2A Pay services provider and customers who utilize services of G2A Pay are governed by separate agreements which can be found under the link https://pay.g2a.com/terms-and-conditions and are not subject to the Terms on this website.
In order to proceed the payment transaction, you temporary entrusts the G2A.COM with subject of the transaction, and G2A.COM takes responsibility for the product and for the transaction processing.
You are responsible for any fees, taxes or other costs associated with the purchase and delivery of your items resulting from charges imposed by your relationship with payment services providers or the duties and taxes imposed by your local customs officials or other regulatory body.
For customer service inquiries or disputes, You may contact us by email at [email protected] Questions related to payments made through G2A Pay services provider payment should be addressed to [email protected]
Where possible, we will work with you and/or any user selling on our website, to resolve any disputes arising from your purchase.
11. Contract Attachments
For all your questions
E-mail Address: [email protected]
Website Address: https://www.turgame.com
Letter Address: Namık Kemal Caddesi Yetkili İş Merkezi No:6 Girne / KKTC
You can also contact us from our Contact page.
ARTICLE 1- CONDITIONS
Since all of the products purchased on our site are digital content, there is absolutely no cancellation or refund. For virtual game coins that you buy, you will be refunded if you return the in-game virtual money.
ARTICLE 2 - BAD PRODUCTS
If the code you purchased is incorrect, the cancellation / return / exchange process is done after the necessary checks are performed. If you think the code you purchased is incorrect, you can contact our Live Support team.
ARTICLE 3 - REFUND PROCESS
Refund will be made within a maximum of 7 days if a refund of the successful product is requested.
Aydınlatma ve Rıza Metni
Deme Commerce Ltd. bünyesindeki kişisel veriler, Deme Commerce Ltd.’nin güvencesi altındadır. Deme Commerce Ltd.olarak, 6698 sayılı Kişisel Verilerin Korunması Kanunu (“Kanun”) ve ilgili mevzuat uyarınca, kişisel verilerin güvenli şekilde saklanmasını, hukuka uygun olarak işlenmesini sağlamak için gerekli teknik ve idari önlemleri almaktayız.
Bu doğrultuda, Kanun uyarınca kişisel verilerinizin işlenmesi, muhafaza edilmesi ve aktarılması kapsamında sizleri bilgilendirmek amacıyla iş bu Kanun ve ilgili mevzuat kapsamında Aydınlatma Metni düzenlenmiştir.
1. Kişisel Verilerin Hangi Amaçla İşlenebileceği
Kişisel verileriniz, Kanun’a uygun olarak, Deme Commerce Ltd. tarafından sağlanan hizmet ve Deme Commerce Ltd.’nin ticari faaliyetlerine bağlı olarak değişkenlik gösterebilmekle birlikte; otomatik ya da otomatik olmayan yollarla, Deme Commerce Ltd. birimleri ve ofisleri, internet sitesi, sosyal medya mecraları, mobil uygulamalar ve benzeri vasıtalarla sözlü, yazılı ya da elektronik olarak toplanabilecektir. Çağrı merkezlerimizi veya internet sayfamızı kullandığınızda veya internet sitemizi, sosyal medya mecralarını ziyaret ettiğinizde, kişisel verileriniz oluşturularak ve güncellenerek işlenebilecektir.
Kişisel veriler, Kanun’un 5. ve 6. Maddelerinde belirtilen şartlara ve ilgili tüm mevzuata uygun olarak, Deme Commerce Ltd. tarafından;
2. Kişisel Verilerin Aktarılması ve Aktarım Amaçları
Kişisel verileriniz; Kanun tarafından öngörülen temel ilkelere uygun olarak ve Kanun’un 8. ve 9. maddelerinde belirtilen kişisel veri işleme şartları ve amaçlarına uygun olarak, Deme Commerce Ltd.’nin meşru ve hukuka uygun kişisel veri işleme amaçları doğrultusunda, Deme Commerce Ltd. tarafından aşağıda yer alan amaçlarla;
Kişisel verilerinizin Deme Commerce Ltd. tarafından aktarılması konusunda detaylı bilgilere, https://www.turgame.com/ internet adresinden ulaşabileceğiniz “Deme Commerce Ltd. Kişisel Verilerin Korunması ve İşlenmesi Prosedürü'nde yer verilmiştir.
3. Yurtdışına Aktarım
Deme Commerce Ltd.’nin meşru ve hukuka uygun kişisel veri işleme amaçları doğrultusunda kişisel verileriniz, Deme Commerce Ltd. tarafından sunulan ürün ve hizmetlerden sizleri faydalandırmak için gerekli çalışmaların iş birimlerimiz tarafından yapılması, Deme Commerce Ltd.’nin, Deme Commerce Ltd. ile iş ilişkisi içerisinde olan kişilerin hukuki ve ticari güvenliğinin temini (Şirketimiz tarafından yürütülen iletişime yönelik idari operasyonlar, Deme Commerce Ltd.’ne ait lokasyonların fiziksel güvenliğini ve denetimini sağlamak, iş ortağı/müşteri/tedarikçi (yetkili veya çalışanları) değerlendirme süreçleri, itibar araştırma süreçleri, hukuki uyum süreci, denetim, mali işler v.b.), Deme Commerce Ltd.’nin ticari ve iş stratejilerinin belirlenmesi ve uygulanması ile Deme Commerce Ltd.’nin insan kaynakları politikalarının yürütülmesinin temini amaçlarıyla, açık rızanız var ise veya, açık rızanız olmamasına rağmen, Kanun’da düzenlenen hükümler çerçevesinde, Yeterli korumaya sahip veya yeterli korumayı taahhüt eden veri sorumlusunun bulunduğu yabancı ülkelere aktarabilecektir:
4. Kişisel Verilerin Toplanma Yöntemi Ve Hukuki Sebebi
Kişisel verileriniz, hukuki yükümlülüklerin gerektirdiği süreyle ya da ilgili mevzuatta izin verilen süreyle mevzuata uygun koşullarda saklanmaktadır. Kişisel verileriniz Kanun’un 5. ve 6. maddelerinde belirtilen kişisel veri işlenme şartları ve amaçları kapsamında bu metnin 1. ve 2. maddelerinde belirtilen amaçlarla toplanabilecek, işlenebilecek, aktarılabilecek ve saklanabilecektir.
Kişisel verileriniz, Deme Commerce Ltd. tarafından farklı yollardan (Deme Commerce Ltd. merkezi, şubeleri, acenteleri, satış ofisleri veya diğer alt yüklenicileri veya iş ortakları ile iletişime geçebileceğiniz ofis ve diğer fiziki ortamlar, çağrı merkezleri, internet siteleri, mobil uygulamalar ve benzeri elektronik işlem platformları, sosyal medya veya diğer kamuya açık mecralar aracılığıyla, düzenleyecekleri eğitim, seminer ve benzeri ortamlara katılmanızla, tahkikat yöntemiyle veya diğer grup şirketleri veya anlaşmalı oldukları diğer kişi ve kuruluşlar kanalıyla sözlü, yazılı, ses veya görüntü kaydı veya diğer fiziksel veya elektronik ortamda vb. ) elde edilebilir.
Deme Commerce Ltd. bünyesindeki şirketlerin faaliyetlerinin, Deme Commerce Ltd. ilke, hedef ve stratejilerine uygun olarak yürütülmesi, Deme Commerce Ltd.’nin hak ve menfaatleri ile itibarının korunması amacıyla, Deme Commerce Ltd. bünyesindeki şirketlerden biri tarafından toplanan ve işlenmekte olan kişisel veriler, yine Deme Commerce Ltd. bünyesindeki diğer şirketlere aktarılabilir ve bu şirketler tarafından da işlenebilir.
5. Kişisel Veri Sahibi Olarak Kanun’un 11. Maddesinde Sayılan Haklarınız
Kişisel veri sahipleri olarak, haklarınıza ilişkin taleplerinizi, aşağıda düzenlenen yöntemlerle Deme Commerce Ltd.’ne iletmeniz durumunda, Deme Commerce Ltd. talebinizi niteliğine göre en kısa sürede ve en geç 30 (otuz) gün içinde ücretsiz olarak sonuçlandıracaktır. Ancak, Kişisel Verileri Koruma Kurulunca bir ücret öngörülmesi halinde, belirlenen tarifedeki ücret alınabilir.
Bu kapsamda kişisel veri sahipleri, Deme Commerce Ltd.’ne başvurarak aşağıdaki haklarını kullanabilir:
Kanun’un 13(f.1) maddesi gereğince, yukarıda belirtilen haklarınızı kullanmak ile ilgili talebinizi, yazılı olarak veya Kişisel Verileri Koruma Kurulu’nun belirlediği diğer yöntemlerle Deme Commerce Ltd.’ne iletebilirsiniz. Bu çerçevede Deme Commerce Ltd.’ne Kanun’un 11. Maddesi kapsamında yapacağınız başvurularda yazılı olarak başvurunuzu ileteceğiniz kanallar ve usuller aşağıda açıklanmaktadır.
Kanun’un 11. maddesinde belirtilen haklardan kullanmayı talep ettiğiniz hakkınıza yönelik açıklamalarınızı içeren talebinizi, kimliğinizi tespit edici belgeler ile birlikte, https://www.turgame.com/ adresindeki 6698 Sayılı Kişisel Verilerin Korunması Kanunu Kapsamında Kişisel Veri Sahibi Başvuru Formu’nu eksiksiz olarak doldurarak;
Deme Commerce Ltd.’in, Kişisel Verilerin Korunması Kanunu’nda olabilecek değişiklikler ve Kişisel Verileri Koruma Kurulu tarafından belirlenecek yöntemler nedeni ile bu aydınlatma bildiriminde değişiklik yapma hakkı saklıdır.